Barnsley's Learning Disability Strategy Details|Barnsley's Learning Disability Strategy
- Description:
- In Barnsley we believe that people with a learning disability have the right to lead their lives like any others. The Learning
Disability Strategy talks about what we think should happen to services in Barnsley over the next 3 years to make things better
for people with a learning disability.
- Organisation:
- Barnsley MBC
- Contact Name:
- Partnership in Action
- Contact Email:
- sharongraham@barnsley.gov.uk
- Contact Telephone:
- 01226 775831
- Other Contact Information:
- Level 8
Gateway Plaza
PO Box 634
Barnsley
S70 9GG
- Subject:
- Equalities Diversity and Community, Health and Social Care, Carers
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17/02/12 08:00 |
31/05/12 18:00 |
Open |
SEAP Feedback Event Details|SEAP Feedback Event
- Description:
- If you attended the SEAP feedback event on 9th February, please tell us what you thought
- Organisation:
- Barnsley MBC
- Contact Name:
- Berneslai Homes
- Contact Email:
- JoanneHuxley@berneslaihomes.co.uk
- Contact Telephone:
- 01226 787673
- Other Contact Information:
- Customer Services Team
Berneslai Homes
PO Box 627
Barnsley
S70 9FZ
- Subject:
- Berneslai Homes
- Service/Business Area:
- Customer Service Team
- Consultation Purpose:
- To gather customer feedback about the SEAP Feedback event.
- method(s) of consultation:
- Forms to be completed after the event and invite customers to complete online.
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08/02/12 12:01 |
25/05/12 12:01 |
Open |
Tenant Involvement Form Details|Tenant Involvement Form
- Description:
- To gain the views of our customers about our Housing Management Service
- Organisation:
- Berneslai Homes
- Contact Name:
- Customer Services
- Contact Email:
- customerservices@berneslaihomes.co.uk
- Contact Telephone:
- 01226 787673
- Other Contact Information:
- Customer Services Team
Berneslai Homes
PO Box 627
Barnsley
S70 9FZ
- Subject:
- Berneslai Homes
- Service/Business Area:
- Customer Services & Enagagement Team
- Consultation Purpose:
- To gain views and feedback from our customers in regards to the Housing Management Service which we deliver.
- method(s) of consultation:
- Events, face to face and website.
|
03/11/11 09:34 |
31/03/12 09:34 |
Open |
Adaptation Satisfaction Survey Details|Adaptation Satisfaction Survey
- Description:
- Survey for Berneslai Homes tenants who have recently had an adaptation in their home.
(An adaptation is an alteration which makes the home more suitable for the occupant.)
- Organisation:
- Berneslai Homes
- Contact Name:
- Customer Services
- Contact Email:
- customerservices@berneslaihomes.co.uk
- Contact Telephone:
- 01226 787673
- Other Contact Information:
- Customer Services Team
Berneslai Homes
PO Box 627
Barnsley
S70 9FZ
- Subject:
- Berneslai Homes
- Service/Business Area:
- Assets, Regeneration and Construction
- Consultation Purpose:
- This survey assesses customer satisfaction with Berneslai Homes Equipment and Adaptation Service.
- method(s) of consultation:
- 100% targeted sample of customers using service by:
Postal survey
Online survey
- Audience or target group:
- Black Minority Ethnic, Carers, Children/Young people, Council Tenants, Disabled People, Faith Groups, Gypsies / Travellers,
Lesbian & Gay, Older People, Parents or Guardians, People with Learning Difficulties, Service Users
- Wards:
- Central, Cudworth, Darfield, Darton East, Darton West, Dearne North, Dearne South, Dodworth, Hoyland Milton, Kingstone, Monk
Bretton, North East, Old Town, Penistone East, Penistone West, Rockingham, Royston, St Helen's, Stairfoot, Wombwell, Worsbrough
|
20/04/11 15:26 |
01/04/12 00:00 |
Open |
Adults and Communities Local Account Consultation Details|Adults and Communities Local Account Consultation
- Description:
- We want you to tell us what you think about the attached publication.
- Organisation:
- Barnsley MBC
- Contact Name:
- Adults and Communities Directorate
- Contact Email:
- adultsandcommunities@barnsley.gov.uk
- Contact Telephone:
- 01226 772370
- Other Contact Information:
- Adults and Communities
Gateway Plaza
PO Box 634
Barnsley
S70 9GG
- Subject:
- Community Safety and Policing, Customer Service and Accessibility, Health and Social Care, Carers
|
02/02/12 08:00 |
31/05/12 18:00 |
Open |
New Tenancy Survey Details|New Tenancy Survey
- Description:
- Please complete this survey if you have recently become a Berneslai Homes Tenant
- Organisation:
- Berneslai Homes
- Contact Name:
- Customer Services
- Contact Email:
- customerservices@berneslaihomes.co.uk
- Contact Telephone:
- 01226 787673
- Other Contact Information:
- Customer Services Team
Berneslai Homes
PO Box 627
Barnsley
S70 9FZ
- Subject:
- Berneslai Homes
- Service/Business Area:
- Customer Service & Engagement Team
- Consultation Purpose:
- To gain feedback from new tenants on their experiences of the overall lettings process and to implement recommendations where
satisfaction is low.
- method(s) of consultation:
- postal
|
26/01/12 08:48 |
01/02/13 08:48 |
Open |
Consultation Events Survey 2012 Details|Consultation Events Survey 2012
- Description:
- This is a survey to invite customers to 4 events:
- Local offers 2012/13
- Complaint & tenant panels
- Berneslai Challange panels
- Localism Act
- Organisation:
- Berneslai Homes
- Contact Name:
- Customer Services
- Contact Email:
- customerservices@berneslaihomes.co.uk
- Contact Telephone:
- 01226 774376
- Other Contact Information:
- Customer Services Team
Berneslai Homes
PO Box 627
Barnsley
S70 9FZ
- Subject:
- Berneslai Homes
- Service/Business Area:
- Customer Services & Engagement Team
- Consultation Purpose:
- To gather customer feedback on these 4 issues
- method(s) of consultation:
- Email survey link to customers
|
06/01/12 09:50 |
30/04/12 09:50 |
Open |
Complaints Handling Survey Details|Complaints Handling Survey
- Description:
- Complete this survey if you have recently made a complaint.
- Organisation:
- Berneslai Homes
- Contact Name:
- Customer Services
- Contact Email:
- customerservices@berneslaihomes.co.uk
- Contact Telephone:
- 01226 787673
- Other Contact Information:
- Customer Services Team
Berneslai Homes
PO Box 627
Barnsley
S70 9FZ
- Subject:
- Berneslai Homes
- Service/Business Area:
- Customer Services & Engagement Team
- Consultation Purpose:
- To gather customer feedback about how complaints are handled so that we can improve our service.
- method(s) of consultation:
- Postal & telephone surveys once a month
|
12/08/11 16:15 |
31/05/12 16:15 |
Open |
Repairs & Maintenance Satisfaction Survey 2011 to 2012 Details|Repairs & Maintenance Satisfaction Survey 2011 to 2012
- Description:
- Complete this survey if you have had a repair completed by Berneslai Homes between April 2011 to March 2012
- Organisation:
- Berneslai Homes
- Contact Name:
- Customer Services
- Contact Email:
- customerservices@berneslaihomes.co.uk
- Contact Telephone:
- 01226 787673
- Other Contact Information:
- Customer Services Team
Berneslai Homes
PO Box 627
Barnsley
S70 9FZ
- Subject:
- Berneslai Homes
- Service/Business Area:
- Customer Services & Engagement Team
- Consultation Purpose:
- To gather customer feedback about our repairs service so that we can improve our service
- method(s) of consultation:
- Postal survey
|
23/05/11 13:04 |
29/06/12 13:04 |
Open |
Heating Satisfaction Survey 2011 to 2012 Details|Heating Satisfaction Survey 2011 to 2012
- Description:
- Complete this survey if you have had a servicing to your gas or solid fuel heating system between April 2011 and March 2012
- Organisation:
- Berneslai Homes
- Contact Name:
- Customer Services
- Contact Email:
- customerservices@berneslaihomes.co.uk
- Contact Telephone:
- 01226 787673
- Other Contact Information:
- Customer Services Team
Berneslai Homes
PO Box 627
Barnsley
S70 9FZ
- Subject:
- Berneslai Homes
- Service/Business Area:
- Customer Services & Engagement Team
- Consultation Purpose:
- To gather customer feedback about our gas or solid fuel servicing so that we can improve our service.
- method(s) of consultation:
- Postal survey
|
23/05/11 13:30 |
29/06/12 13:30 |
Open |
Highfield Grange Residential Care Home Details|Highfield Grange Residential Care Home
- Description:
- Objection to the closure of Highfield Grange, Residential Care Home. Petition to be reported to Cabinet on 18th January,
2012
- Organisation:
- Barnsley MBC
- Contact Name:
- Liz Miller
- Contact Email:
- elizabethmiller@barnsley.gov.uk
- Contact Telephone:
- 01226 773420
- Other Contact Information:
- Council Governance Unit
Barnsley MBC
PO Box 634
S70 9GG
- Service/Business Area:
- Council Governance Unit
|
03/01/12 08:00 |
03/01/12 13:59 |
Closed |
Supplementary Planning Document: Designing New Housing Development Details|Supplementary Planning Document: Designing New Housing Development
- Contact Name:
- Planning Policy
- Contact Email:
- planningpolicy@barnsley.gov.uk
- Contact Telephone:
- 01226 772606
- Other Contact Information:
- Planning Policy
Strategy, Growth and Regeneration
BMBC
PO Box 604
Barnsley
S70 9FE
- Subject:
- Planning
|
03/10/11 09:00 |
09/12/11 17:00 |
Closed |
Supplementary Planning Document: Open Space Provision on New Housing Developments Details|Supplementary Planning Document: Open Space Provision on New Housing Developments
- Contact Name:
- Planning Policy
- Contact Email:
- planningpolicy@barnsley.gov.uk
- Contact Telephone:
- 01226 772606
- Other Contact Information:
- Planning Policy
Strategy, Growth and Regeneration
BMBC
PO Box 604
Barnsley
S70 9FE
- Subject:
- Planning
|
03/10/11 09:00 |
09/12/11 17:00 |
Closed |
Supplementary Planning Document: Parking Details|Supplementary Planning Document: Parking
- Contact Name:
- Planning Policy
- Contact Email:
- planningpolicy@barnsley.gov.uk
- Contact Telephone:
- 01226 772606
- Other Contact Information:
- Planning Policy
Strategy, Growth and Regeneration
BMBC
PO Box 604
Barnsley
S70 9FE
- Subject:
- Planning
|
03/10/11 09:00 |
09/12/11 17:00 |
Closed |
Supplementary Planning Document: Residential Amenity and the Siting of Buildings Details|Supplementary Planning Document: Residential Amenity and the Siting of Buildings
- Contact Name:
- Planning Policy
- Contact Email:
- planningpolicy@barnsley.gov.uk
- Contact Telephone:
- 01226 772606
- Other Contact Information:
- Planning Policy
Strategy, Growth and Regeneration
BMBC
PO Box 604
Barnsley
S70 9FE
- Subject:
- Planning
|
03/10/11 09:00 |
09/12/11 17:00 |
Closed |
Think Local, Act Local 2011 Details|Think Local, Act Local 2011
- Description:
- Think Local Act Local Survey 2011
Residents perception survey
- Organisation:
- Barnsley MBC
- Contact Name:
- Community Participation Team
- Contact Email:
- N&PTeam@barnsley.gov.uk
- Contact Telephone:
- 01226 787737
- Other Contact Information:
- Community Participation Team
Beevor Court 2
Pontefract Road
Barnsley
S71 1HG
- Subject:
- Community Safety and Policing, General Residents Surveys
- Service/Business Area:
- Community Participation Team
|
01/07/11 00:00 |
30/09/11 23:59 |
Closed |
Supplementary Planning Document: Barn Conversions Details|Supplementary Planning Document: Barn Conversions
- Contact Name:
- Planning Policy
- Contact Email:
- planningpolicy@barnsley.gov.uk
- Contact Telephone:
- 01226 772606
- Other Contact Information:
- Planning Policy
Strategy, Growth and Regeneration
BMBC
PO Box 604
Barnsley
S70 9FE
- Subject:
- Planning
|
22/08/11 09:00 |
19/09/11 17:00 |
Closed |
Supplementary Planning Document: Hot Food Takeaways Details|Supplementary Planning Document: Hot Food Takeaways
- Contact Name:
- Planning Policy
- Contact Email:
- planningpolicy@barnsley.gov.uk
- Contact Telephone:
- 01226 772606
- Other Contact Information:
- Planning Policy
Strategy, Growth and Regeneration
BMBC
PO Box 604
Barnsley
S70 9FE
- Subject:
- Planning
|
22/08/11 09:00 |
19/09/11 17:00 |
Closed |
Supplementary Planning Document: House Extensions Details|Supplementary Planning Document: House Extensions
- Contact Name:
- Planning Policy
- Contact Email:
- planningpolicy@barnsley.gov.uk
- Contact Telephone:
- 01226 772606
- Other Contact Information:
- Planning Policy
Strategy, Growth and Regeneration
BMBC
PO Box 604
Barnsley
S70 9FE
- Subject:
- Planning
|
22/08/11 09:00 |
19/09/11 17:00 |
Closed |
Supplementary Planning Document: Shopfront Design Details|Supplementary Planning Document: Shopfront Design
- Contact Name:
- Planning Policy
- Contact Email:
- planningpolicy@barnsley.gov.uk
- Contact Telephone:
- 01226 772606
- Other Contact Information:
- Planning Policy
Strategy, Growth and Regeneration
BMBC
PO Box 604
Barnsley
S70 9FE
- Subject:
- Planning
|
22/08/11 09:00 |
19/09/11 17:00 |
Closed |