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WELCOME TO BARNSLEY - Your Community - uEngage - uDecide

Visit LASOS  our local information system to explore and use a wide range of data and information on Barnsley.

For more information on events taking place/where to visit/enjoy/experience etc, throughout the Borough, please see BarnsleyLive.

LATEST: 

  • If you don't use Barnsley's Public Library Service we want to know why not?  If you do use the service, we would also like to know what would encourage you to use it even more!!  You can do this by completing the relevant rotating short poll to the left of this page.

Public consultation is an essential part of our development, providing necessary feedback that enables us to develop, change and improve our services, and this is the place where you can engage and participate in a wide range of events and consultations, plus keep up-to-date with things that are happening in your area and across Barnsley.  You can respond to a survey, find out about a local engagement event, register interest in a focus group, take part in an online forum, or give your views on a poll.  There is also the facility to submit an online petition, just click on the "Create or Start a Petition" logo to the left, to view the Council's petitions.

We recommended that on your first visit to the Portal, you click on the 'Site Tour' icon on the left, which will show you how to register and log-in, and also how to view and make comments on a consultation. In some instances, you will be asked to register or log-in before being able to participate in a consultation event - to do please click on the 'Register' link within the 'Log-in' section.

Collecting details about your age, gender, ethnicity, lifestyle and where you live allows us to consider if some parts of the borough have particular needs, and to respond to those more effectively.  You, personally, will not be identified in any of the analysis or reports produced. We will simply combine your details with those of everyone else who has responded, and then report what people who live in a certain area think.  If you do register as a 'consultee', you are consenting to us holding this information and using for future consultation and engagement

If you have any comments or need further help with this site, please contact Bev Taylor, Consultation and Research Support Officer on 01226 775741 or email  uEngage@barnsley.gov.uk

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Consultation Start End Status
 Leaseholder Satisfaction Survey DetailsLeaseholder Satisfaction Survey
Description:
A survey asking leaseholders their satisfaction with Berneslai Homes.
Organisation:
Berneslai Homes
Contact Name:
Customer Services
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 787673
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Customer Services & Engagement Team
Consultation Purpose:
To gather customer feedback about our leasehold service so that we can put improvements in place.
method(s) of consultation:
Postal survey
 23/11/11 11:20  31/05/12 11:20  Open
 Adults and Communities Local Account Consultation DetailsAdults and Communities Local Account Consultation
Description:
We want you to tell us what you think about the attached publication.
Organisation:
Barnsley MBC
Contact Name:
Adults and Communities Directorate
Contact Email:
adultsandcommunities@barnsley.gov.uk
Contact Telephone:
01226 772370
Other Contact Information:
Adults and Communities Gateway Plaza PO Box 634 Barnsley S70 9GG
Subject:
Community Safety and Policing, Customer Service and Accessibility, Health and Social Care, Carers
 02/02/12 08:00  31/05/12 18:00  Open
 Barnsley's Learning Disability Strategy DetailsBarnsley's Learning Disability Strategy
Description:
In Barnsley we believe that people with a learning disability have the right to lead their lives like any others. The Learning Disability Strategy talks about what we think should happen to services in Barnsley over the next 3 years to make things better for people with a learning disability.
Organisation:
Barnsley MBC
Contact Name:
Partnership in Action
Contact Email:
sharongraham@barnsley.gov.uk
Contact Telephone:
01226 775831
Other Contact Information:
Level 8 Gateway Plaza PO Box 634 Barnsley S70 9GG
Subject:
Equalities Diversity and Community, Health and Social Care, Carers
 17/02/12 08:00  31/05/12 18:00  Open
 Complaint Handling Survey 2012 to 2013 DetailsComplaint Handling Survey 2012 to 2013
Description:
Feedback from complainants on how Berneslai Homes dealt with their complaint.
Organisation:
Barnsley MBC
Contact Name:
Berneslai Homes
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 787673
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Customer Services Team
Consultation Purpose:
To gather customer feedback about our complaints service so that we can improve our service.
method(s) of consultation:
postal, telephone and web surveys
 04/05/12 16:04  31/05/13 16:04  Open
 Repairs & Maintenance Satisfaction Survey 2011 to 2012 DetailsRepairs & Maintenance Satisfaction Survey 2011 to 2012
Description:
Complete this survey if you have had a repair completed by Berneslai Homes between April 2011 to March 2012
Organisation:
Berneslai Homes
Contact Name:
Customer Services
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 787673
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Customer Services & Engagement Team
Consultation Purpose:
To gather customer feedback about our repairs service so that we can improve our service
method(s) of consultation:
Postal survey
 23/05/11 13:04  29/06/12 13:04  Open
 Heating Satisfaction Survey 2011 to 2012 DetailsHeating Satisfaction Survey 2011 to 2012
Description:
Complete this survey if you have had a servicing to your gas or solid fuel heating system between April 2011 and March 2012
Organisation:
Berneslai Homes
Contact Name:
Customer Services
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 787673
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Customer Services & Engagement Team
Consultation Purpose:
To gather customer feedback about our gas or solid fuel servicing so that we can improve our service.
method(s) of consultation:
Postal survey
 23/05/11 13:30  29/06/12 13:30  Open
 Berneslai Homes Website Survey DetailsBerneslai Homes Website Survey
Description:
This survey is about the Berneslai Homes website and what our customers think about the site
Organisation:
Berneslai Homes
Contact Name:
Customer Services
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 772779
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Customer Services & Engagement Team
Consultation Purpose:
To gather customer feedback about our website so that we can improve our service.
method(s) of consultation:
Web survey
 04/04/12 15:24  30/04/13 15:24  Open
 Your use of Barnsley's public libraries DetailsYour use of Barnsley's public libraries
Description:
A survey to gain users views on the services and facilities provided by Barnsley Council.
Organisation:
Barnsley MBC
Contact Name:
Libraries and Archives
Contact Email:
uEngage@barnsley.gov.uk
Contact Telephone:
01226 773925, 775734 or 775741
Other Contact Information:
Barnsley Central Library, Shambles Street, Barnsley or; Performance and Partnerships Division PO Box 634 Barnsley S70 9GG
Subject:
Libraries
 26/03/12 14:30  14/05/12 18:00  Closed
 Why don't I use Barnsley's public libraries? DetailsWhy don't I use Barnsley's public libraries?
Description:
What stops you from using Barnsley's public library service?
Organisation:
Barnsley MBC
Contact Name:
Libraries and Archives
Contact Email:
uengage@barnsley.gov.uk
Contact Telephone:
01226 773925, 775734 or 775741
Other Contact Information:
Barnsley Central Library or Performance and Partnerships PO Box 634 Barnsley S70 9GG
Subject:
Libraries, Facebook
 26/03/12 14:00  14/05/12 17:00  Closed
 Barnsley's Public Libraries - Why I don't use them DetailsBarnsley's Public Libraries - Why I don't use them
Organisation:
Barnsley MBC
Contact Name:
Libraries and Archives
Contact Email:
uEngage@barnsley.gov.uk
Contact Telephone:
01226 773925, 775734 or 775741
Other Contact Information:
Barnsley Central Library Shambles Street or Performance and Partnerships Division PO Box 634 Barnsley S70 9GG
Subject:
Libraries
 26/03/12 15:20  14/05/12 15:20  Closed
 Use Barnsley's Public Libraries More DetailsUse Barnsley's Public Libraries More
Description:
Poll to see what would encourage users of Barnsley's public libraries to use them even more.
Organisation:
Barnsley MBC
Contact Name:
Libraries and Archives
Contact Email:
uengage@barnsley.gov.uk
Contact Telephone:
01226 773925 775734/41
Other Contact Information:
Barnsley Central Library Shambles Street or Perfomance and Partnership Division PO Box 634 Barnsley S70 9GG
Subject:
Libraries, Facebook
 30/03/12 13:57  14/05/12 13:57  Closed
 Tenant Involvement Form DetailsTenant Involvement Form
Description:
To gain the views of our customers about our Housing Management Service
Organisation:
Berneslai Homes
Contact Name:
Customer Services
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 787673
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Customer Services & Enagagement Team
Consultation Purpose:
To gain views and feedback from our customers in regards to the Housing Management Service which we deliver.
method(s) of consultation:
Events, face to face and website.
 03/11/11 09:34  21/12/12 09:34  Open
 New Tenancy Survey DetailsNew Tenancy Survey
Description:
Please complete this survey if you have recently become a Berneslai Homes Tenant
Organisation:
Berneslai Homes
Contact Name:
Customer Services
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 787673
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Customer Service & Engagement Team
Consultation Purpose:
To gain feedback from new tenants on their experiences of the overall lettings process and to implement recommendations where satisfaction is low.
method(s) of consultation:
postal
 26/01/12 08:48  01/02/13 08:48  Open
 Adaptation Satisfaction Survey DetailsAdaptation Satisfaction Survey
Description:
Survey for Berneslai Homes tenants who have recently had an adaptation in their home. (An adaptation is an alteration which makes the home more suitable for the occupant.)
Organisation:
Berneslai Homes
Contact Name:
Customer Services
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 787673
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Assets, Regeneration and Construction
Consultation Purpose:
This survey assesses customer satisfaction with Berneslai Homes Equipment and Adaptation Service.
method(s) of consultation:
100% targeted sample of customers using service by: Postal survey Online survey
Audience or target group:
Black Minority Ethnic, Carers, Children/Young people, Council Tenants, Disabled People, Faith Groups, Gypsies / Travellers, Lesbian & Gay, Older People, Parents or Guardians, People with Learning Difficulties, Service Users
Wards:
Central, Cudworth, Darfield, Darton East, Darton West, Dearne North, Dearne South, Dodworth, Hoyland Milton, Kingstone, Monk Bretton, North East, Old Town, Penistone East, Penistone West, Rockingham, Royston, St Helen's, Stairfoot, Wombwell, Worsbrough
20/04/11 15:26  29/03/13 00:00  Open
 SEAP Introductory workshops DetailsSEAP Introductory workshops
Organisation:
Berneslai Homes
Contact Name:
Customer Services
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 787673
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Customer Services & Engagement Team
Consultation Purpose:
To gain feedback from customers who are interested in attending the SEAP workshops
method(s) of consultation:
Email, paper and web invites
 16/03/12 07:55  10/05/12 08:55  Closed
 Customer Panel DetailsCustomer Panel
Organisation:
Berneslai Homes
Contact Name:
Customer Services
Contact Email:
customerservices@berneslaihomes.co.uk
Contact Telephone:
01226 787673
Other Contact Information:
Customer Services Team Berneslai Homes PO Box 627 Barnsley S70 9FZ
Subject:
Berneslai Homes
Service/Business Area:
Customer Services & Engagement Team
Consultation Purpose:
To gather customer feedback on who is interested in attending the Customer Panel
method(s) of consultation:
Postal and email invites
 10/04/12 16:35  09/05/12 16:35  Closed
 Objection to withdrawal of catering at Lavender Court, Kendray DetailsObjection to withdrawal of catering at Lavender Court, Kendray
Description:
Objection to the withdrawing of catering at Lavender Court, Extra Care Residential Scheme, at Kendray
Organisation:
Barnsley MBC
Contact Name:
Liz Miller
Contact Email:
elizabethmiller@barnsley.gov.uk
Contact Telephone:
01226 773421
Other Contact Information:
Council Governance Unit PO Box 634 Barnsley S70 9GG
09/03/12 10:56  18/03/12 11:56  Closed
 Parking Fountain Close Darton DetailsParking Fountain Close Darton
Description:
Petition regarding parking problems at Fountain Close Darton and the request to provide parking provision in the area
Organisation:
Barnsley MBC
Contact Name:
Liz Miller
Contact Email:
elizabethmiller@barnsley.gov.uk
Contact Telephone:
01226 773420
Other Contact Information:
Council Governance Unit PO Box 634 Barnsley S70 9GG
Subject:
Housing and the Environment
 21/02/12 15:25  09/03/12 16:25  Closed
 Supplementary Planning Document: Designing New Housing Development DetailsSupplementary Planning Document: Designing New Housing Development
Contact Name:
Planning Policy
Contact Email:
planningpolicy@barnsley.gov.uk
Contact Telephone:
01226 772606
Other Contact Information:
Planning Policy Strategy, Growth and Regeneration BMBC PO Box 604 Barnsley S70 9FE
Subject:
Planning
 03/10/11 09:00  09/12/11 17:00  Closed
 Supplementary Planning Document: Open Space Provision on New Housing Developments DetailsSupplementary Planning Document: Open Space Provision on New Housing Developments
Contact Name:
Planning Policy
Contact Email:
planningpolicy@barnsley.gov.uk
Contact Telephone:
01226 772606
Other Contact Information:
Planning Policy Strategy, Growth and Regeneration BMBC PO Box 604 Barnsley S70 9FE
Subject:
Planning
 03/10/11 09:00  09/12/11 17:00  Closed
Displaying 1 to 20 of 28 items