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Consultation Portal

New Tenancy Survey

What is this survey about?

This survey asks you about your experience with Berneslai Homes Lettings and Housing Management Service.

Why should I complete it?

Your views tell us how good our services are and where we may need to make improvements.

It also helps us identify if you have a problem with the service you have received so we can investigate to see if improvements can be made.

What do you do with the results?

We share the results with our partners and compare our performance with other landlords to see if we can learn from each other.  We share the results with all our tenants.

More importantly we'll publish on our web site and other publications what we're doing to improve our services.

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What do these do? Sharing Tools